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Kayleya Stewart Interpersonal Communications December 4, 2017 For my topic I wanted to talk about interpersonal Communications in the workplace. Specifically I wanted to talk about medical billing, authorization specialist, and billing specialist in a call center for patient Health Care. I started a new position in a healthcare facility for Medicare and wanted to understand so important communication skills for myself. When entering in to any professional setting it is important to adapt to the environment. What better way to do that than to brush up on your communications skills and proper etiquette. In an office or a cubicle style workplace learning how to communicate can be a bit confusing and can ultimately create an awkward vibe between you and your surroundings. The top three skills for better communication in a cubicle style workplace are proper body language, email etiquette, and respecting the harmony of the workplace. Most times nonverbal communication spea...

Article #5- Bettering Communication

Sometimes as employees, we try to communicate in the best manner we know how, but still we are just not fitting in. Every work place choses to communicate differently, so figuring out the right mode of communication may be helpful. Being direct in face-to-face and/or nonverbal conversations are the best way to improve communication around the office. https://lifehacker.com/how-can-i-communicate-better-at-the-office-1001505647

Article #4- Email Etiquette

Many that enter into the corporate office setting for the first time, like me, may get the wrong perception. Most communication happens via email. Emails are constantly being sent through databases, different branches, etc. No one want to come across as sloppy, unorganized, and needy. Myrtec brought forth an article that briefly covers email etiquette. Communication through emails should being professionalism and personality.. "here are some know how's." http://www.myrtec.com.au/blog/top-10-rules-of-email-etiquette

Article #3- Body Language in the workplace

In this video it talks about body language and the importance of showing positive body language in the workplace. Most of the time nonverbal communication speaks louder than your actual words. This video shows the right and the wrong way to show body language in the workplace. Body language place such an important role I felt that this video was important going into an office setting. Check it out! https://youtu.be/MmN_W7ncL2I

Article #2- Communication in the office

This is a short video that was made to entertain it's audience. It wasn't shy about getting it's point across on the biggest don't in a cubicle setting. Personal space is a big must when confined in a tight spot. This video shows a hilarious perspective on people that invade personal space and brings attention to work etiquette. https://youtu.be/fnWgHnI7BZI

Article 1: Rules of Etiquette for the Cubicle

In this article below explains some ruling when working in a corporate cubicle setting. These close open spacings can be very irritating and create stress within the work environment. It is important to understand some basic guidelines so that communication between co-workers can go smoothly. This article covers a lot about communication whether it's nonverbal, distractions, or comfort levels. https://www.washingtonpost.com/business/capitalbusiness/career-coach-15-rules-of-etiquette-for-the-cubicle/2011/08/10/gIQARJKXFJ_story.html?utm_term=.8ca5e994f1c6

TOPIC

For my topic I would like to talk about interpersonal Communications in the workplace. Specifically I would like to talk about medical billing, authorization specialist, and billing specialist in a call center for patient Health Care. I mainly would like to talk about this topic because I am starting a new position in a healthcare facility for Medicare. This will be interesting and knowing how everyone in this cubicle communicate. It gives off a call center vibe, but I know every specialty plays a major part in keeping this company efficient and reliable for all patients. This will be a great journey and update for the next few weeks to come in my new work environment and for class!